General Patient Information

Patient Feedback

Penkridge Medical Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is considered and can be used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

GP Net Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Penkridge Medical Practice in the last financial year (2017/18) was £90,914. This is for 1 full-time GP and 6 part-time GPs who worked in the practice for more than six months.

Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please let us know.

We operate a practice complaints procedure as part of an NHS system for dealing with complaints.

Our complaints system meets national criteria.

Please download our Complaints Procedure which also includes our Complaint Form.

Stafford and Surrounds CCG

Penkridge Medical Centre is one of several practices that make up Stafford and Surrounds Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.staffordsurroundsccg.nhs.uk

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